our policies

XPL Privacy Policy

Last updated: 01/09/2023

 

Entity Name: Explorer Technologies Pty Ltd
Business Name: XPL
ABN: 12 105 277 576

 

Introduction

XPL is committed to delivering high-quality services to our users. A cornerstone of our commitment is the respect and protection of the Personal Information of those who interact with us. This Privacy Policy outlines our policy concerning the handling of your Personal Information.

 

Compliance with Australian Law

We adhere to the Australian Privacy Principles (APPs) as contained in the Privacy Act 1988 (Cth). The APPs establish the way in which personal information must be managed. Further information on the APPs can be found on the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

 

What is Personal Information and Why Do We Collect It?

“Personal Information” refers to any data that identifies an individual, either directly or indirectly. Examples of Personal Information include but are not limited to names, addresses, email addresses, and phone numbers.

 

We collect your Personal Information primarily to deliver our services and for communication and marketing purposes. Secondary uses of your Personal Information will be closely related to the primary purpose of collection and only in circumstances where you would reasonably expect such use.

 

Sensitive Information

“Sensitive Information” is a sub-category of Personal Information that includes particulars such as your racial or ethnic origin, political opinions, religious beliefs, and health information. We only use Sensitive Information:

  • For the primary purpose for which it was collected.
  • For a secondary purpose that is directly related to the primary purpose.
  • With your explicit consent, or as required or permitted by law.

Third Parties

We generally collect information directly from you unless it is impracticable or unreasonable to do so. If we receive your Personal Information from a third party, we will take reasonable steps to notify you.

 

Disclosure of Personal Information

Your Personal Information may be disclosed:

  • When you have consented to the disclosure.
  • When disclosure is required or authorized by law.

Security of Personal Information

We employ reasonable security measures to safeguard your Personal Information from unauthorized access, modification, or disclosure. When your information is no longer needed, we will either destroy it or permanently de-identify it. Records will generally be retained for a minimum of seven years.

 

Access and Correction of Personal Information

You may access or correct the Personal Information we hold about you by contacting us in writing. While you will not be charged for an access request, administrative fees may apply for the provision of copies.

 

Use of Cookies

At XPL your online experience is important to us. We use cookies on our website to help us provide you with the most relevant and personalised browsing experience. Cookies are small data files that are stored on your device when you visit our website and allow us to collect information about how you interact with our website.

 

Types of Cookies Used

We use different types of cookies, including:

  1. Essential Cookies: These are necessary for the website to function properly. They ensure basic functionalities and security features.
  2. Analytical Cookies: These cookies help us understand how our visitors interact with the website. They allow us to analyse user behaviour, enabling us to improve the website accordingly.
  3. Marketing Cookies: These cookies are used to tailor advertising messages based on your interests, both on this website and through other media channels.

Why We Use Cookies

The information collected through cookies is used for the following purposes:

  • To improve and customise your browsing experience.
  • To gather analytics and metrics to better understand our audience and improve the website’s performance.
  • To deliver targeted advertising that is relevant to you, enhancing your online experience with XPL.

User Consent

By clicking “Accept All” on the cookie consent banner, you consent to the use of ALL cookies. If you wish to block cookies or set controlled consents, you may do so by visiting your browser’s “Cookie Settings”. By clicking “Close” on the cookie consent banner, please note that this action will not change the standard cookie settings and cookies will continue to be used as described in this policy.

 

Policy Updates

This Policy may be updated periodically, and any changes will be posted on our website.

 

Contact Information

For queries or complaints concerning our Privacy Policy, please contact: